Understanding Cookies and Tracking Technologies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our services.

We also use similar technologies such as web beacons, pixels, and local storage to collect information about your interactions with our website and services.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility features.

Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve our website's performance and user experience.

Functional Cookies: These cookies allow our website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we use.

Analytics and Performance Tracking

We use analytics cookies to collect information about how you use our website, including which pages you visit, how long you spend on each page, and what you click on. This information helps us improve our website and services.

These cookies do not collect information that identifies you personally. All information is collected and aggregated anonymously to provide insights into website usage patterns.

Preference and Customization Cookies

We use preference cookies to remember your settings and choices, such as your language preference, region, or any customizations you've made to our website interface.

These cookies help us provide you with a more personalized experience and ensure that you don't have to re-enter your preferences each time you visit our website.

Third-Party Cookies and Services

Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies, and they are subject to the respective third parties' privacy policies.

Third-party services may include analytics providers, content delivery networks, and other service providers that help us operate our website and improve our services.

Cookie Duration and Expiration

Session Cookies: These cookies are temporary and are deleted when you close your browser. They help us maintain your session and provide functionality during your visit.

Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They help us remember your preferences and provide a consistent experience across visits.

Managing Your Cookie Preferences

You can control and manage cookies in various ways. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

Please note that disabling certain cookies may impact the functionality of our website and limit your ability to use some features of our services.

Browser-Specific Cookie Controls

Each web browser provides different methods for managing cookies. You can typically find cookie settings in your browser's privacy or security settings. Most browsers allow you to view, delete, and block cookies.

You can also set your browser to notify you when cookies are being set, giving you the choice to accept or decline them on a case-by-case basis.

Mobile Device Cookie Management

If you access our website through a mobile device, you can manage cookies through your mobile browser settings. The process may vary depending on your device and browser type.

Some mobile devices also provide system-level privacy controls that can affect how cookies and tracking technologies function across all apps and browsers on your device.

Do Not Track Signals and Privacy Controls

Some browsers include a "Do Not Track" feature that lets you tell websites you do not want to have your online activities tracked. We respect these signals and will adjust our tracking practices accordingly.

However, there is no universally accepted standard for how to respond to Do Not Track signals, so our response may vary depending on the specific signal and context.

Cookie Policy Updates and Changes

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.

Legal Basis for Cookie Processing

Our use of cookies is based on various legal grounds, including your consent, our legitimate interests in providing and improving our services, and compliance with legal obligations.

For cookies that require consent, we will obtain your permission before setting these cookies. You can withdraw your consent at any time through your browser settings or our cookie preference center.

International Cookie Compliance

We comply with applicable cookie laws and regulations, including the European Union's ePrivacy Directive and the General Data Protection Regulation (GDPR), as well as similar laws in other jurisdictions.

If you are located in a jurisdiction with specific cookie requirements, we will ensure our practices comply with those local laws and regulations.

Contact Us About Cookie Practices

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us using the information below:

Email: privacy@retention-pulse.com
Phone: +55-11-3456-7890
Address: Av. Paulista 1578, Bela Vista, São Paulo - SP 01310-200

Additional Resources and Information

For more information about cookies and how to manage them, you can visit www.allaboutcookies.org or www.youronlinechoices.eu, which provide comprehensive guides on cookie management across different browsers and devices.

These resources can help you understand your options and make informed decisions about your privacy preferences when browsing the internet.